Frequently Asked Questions
Here's a few of our most frequently asked questions. Don’t see your question here? Feel free to reach out to us directly at taylor@hansongd.com for more information.
-
We offer a wide range of services including brand design, print design, digital design, event design, and project and print management. Check our services page for a detailed list.
-
Instead of hourly rates, we provide custom quotes tailored to each client's specific needs. Our pricing per job includes all aspects of the project—revisions, meetings, pre-planning, and more—ensuring a cost-effective solution for you.
To discuss your project details and for a custom quote, please reach out to us directly at taylor@hansongd.com.
-
The timeline for each project varies based on its complexity and scope. Once we discuss your project details, we can provide an estimated timeline. We always do everything we can to meet our clients' deadlines.
For a detailed timeline and to discuss your project, please reach out to us directly at taylor@hansongd.com.
-
You can reach out to us via email at taylor@hansongd.com or through the contact form on our site. We'll set up an initial call to discuss your needs and how we can help.
After the preliminary details are nailed down, we will work on your first round of drafts, which will be sent to you via email for review. We’ll then work with you to refine your design as needed.
Once final, we can send you the final files and/or help with print management.
Specific details will be outlined in your estimate.
-
Once you give the initial approval and the "ok" to get started, we may need a few things from you, like your existing logo, brand details, and any photos you want to use.
For logos or graphics, it's best to send vector files to ensure the cleanest output, especially for printing.
When it comes to photos, please provide the highest resolution or largest image you have available, ideally at the final output size. Higher resolution photos will result in a much crisper print.
Don’t have any of these items? No worries—we can help with that too!
-
Yes, our pricing includes revisions. The number of revisions included will be outlined in the estimate we provide to you.
-
Absolutely. We offer comprehensive project and print management services, including vendor sourcing, print management, and shipping logistics.
-
Final file formats will depend on the project, but we can provide deliverables in either print or digital-ready formats.
These details will be outlined in the estimate we provide. If there's a specific file type you're looking for, let us know, and we can include that in our estimate and preliminary planning.
-
Yes, we work with clients from all over. We can handle projects remotely and are experienced in managing long-distance communications effectively.
-
Yes, we offer website design services, including individual web graphics, Squarespace website setup, and front-end web design. If you’re looking for a different vendor to code your site from the ground up, we can refer you to one of our trusted partners or work directly with your chosen vendor.
-
Our design process involves an initial consultation, concept development, design revisions, and final delivery. We ensure constant communication and collaboration throughout you project.